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Order Issues

We're so sorry you have a problem with your order, but don't worry - we'll fix it! Click in here for more info šŸ’œ

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order! Please reach out to our customer service team at [email protected] and include a photo of the item received and the name of the missing item(s).

My order was marked delivered but it’s not here!

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbours/building management who may have collected the package for you. Also, please double-check the shi

What do I do if my order arrives damaged?

We’re sorry your order has arrived damaged!. Please reach our to our customer service team and include an image of the damage, and we can get this sorted for you right away ā˜ŗļø.