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Returns + Refunds

Need to return your order, or check your refund status? Check here for help! ☺️

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 14 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all packaging intact. Please note that any sale items or refurbished products are not el

How do I make a return?

Returns must be initiated within 14 days of receiving your order. Items must be unused and in their original packaging. Contact our customer service team on [email protected] to initiate the return process with your order number and details of t

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-5 business days for the refund to reflect in your account.

What’s your return policy?

Our return policy allows returns or exchanges for unopened products purchased in the last 14 days. Please note that discounted items are not eligible for return. You can expect your return to be processed within 3 business days or less of our returns

How do I start a return?

Our return policy allows returns for unopened and unused products purchased in the last 14 days. If you'd like to proceed with a return, please visit our Return Portal https://www.evri.com/return/direct?clientId=6484&childClientId=0. You can expect y