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Account + Subscriptions

If you need any help logging into your account, or amending your subscription click in here! ✨

I'm having trouble logging in

Please make sure you’ve created an account with us and then activated it to log in to the new site. You should have gotten an email from us to activate the account. Need to resend the email? Send our team a message to [email protected] and we ca

How do I cancel my subscription?

Sorry to hear you wish to cancel your subscription with us! We would love for you to keep it, so if there is anything we can do to help the subscription service work amazing for you just let us know ☺️. Otherwise, here are the steps to cancel your su

How do I skip a subscription shipment?

To skip a subscription order, please follow these steps ☺️:. 1. Login into your account https://www.tallow-ash.com/account/login. 2. Click Subscriptions. 3. Locate your subscription and click "Manage". 4. Click "Skip Shipment". Proceed to complete th

How do I change my subscription items?

To change the products you are subscribed to, follow these steps:. 1. Login into your account https://www.tallow-ash.com/account/login. 2. Click Subscriptions. 3. Locate your subscription and click "Manage". 4. Click on the item you wish to swap, and