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Tallow + Ash

UK Orders&#xA0;Our standard delivery time within the UK is 2 working days once your order has been dispatched. Orders are typically dispatched within 24 hours of you placing the order.Shipping charges will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.If you have any further questions about our shipping policy, please contact us at contact@tallow-ash.com. EU + US Orders For international orders, expect a shipping time of 3-7 working days.Shipping fees, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.If you have any further questions about our shipping policy, please contact us at contact@tallow-ash.com.

UK Orders. Our standard delivery time within the UK is 2 working days once your order has been dispatched. Orders are typically dispatched within 24 hours of you placing the order. Shipping charges will be calculated and displayed at checkout. Please

What is your shipping policy?

Shipping + Delivery

Do you offer refunds or exchanges?

How do I make a return?

When will I get my refund?

What’s your return policy?

How do I start a return?

Returns + Refunds

I'm having trouble logging in

How do I cancel my subscription?

How do I skip a subscription shipment?

How do I change my subscription items?

Account + Subscriptions

How do I track my order?

What happens if my package is lost or arrives in a damaged state?

Do you ship worldwide?

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here!

What do I do if my order arrives damaged?

Order Issues

Are your products non-bio?

Are your bottles recyclable?

Are your products biodegradable?

Are your products good for sensitive skin / eczema?

Are your products vegan + cruelty free?

Can I use your products with an Auto-Dosing machine?

How do I use Laundry Shampoo + Conditioner?

How do I use the High Maintenance Powder?

How many washes do you get per bottle?

Are your products safe to use with delicates?

Why isn't the bottle filled to the top?

Can I use your products if I live in a hard water area?

Are your products safe to use with Septic Tanks?

Do your Laundry Conditioners coat fabrics?

Product Information

How do I refer a friend?

Referral + Frequent Washer Points

What is your shipping policy?Updated 14 days ago